Tip #3 - Understand the basics

If you are moving from one state to another, you should read and understand all of the information you will receive from your mover. In addition to brochures explaining their various services, interstate moving companies are required by law to give you a copy of a consumer booklet titled "Your Rights and Responsibilities When You Move" and information regarding the mover's required participation in a Dispute Settlement Program and information regarding mover's liability.

Review our Consumer Handbook at www.moving.org for detailed information on calculating cost, planning your move, estimates, liability, understanding paperwork and terminology, and resolving claims

Be sure to understand:

• The rates and charges that will apply
• The mover's liability for your belongings
• Estimating requirements
• How pickup and delivery will work